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Help Frequently Asked Questions

About Our Company

How did this company get started? began as an idea of a couple of college grads who had had bad experiences with writing services and knew that if they could get a really great writing staff, they could do things differently. Since that time, the company has grown exponentially and now offers writing of any type for students and career/business professionals.


What kinds of writing services do you offer?

We are heavily concentrated on research and writing for students at all academic levels – high school through graduate work. In recent years, however, we have expanded our services to include professional, business, and e-commerce writing, adding staff that is specifically qualified for these kinds of projects.

Today our services include all of the following:

  • Essays, term and research papers – any topic, any level
  • Case studies, Lab Reports, Presentations, Research Projects
  • Abstracts, Proposals, annotated Bibliographies
  • Theses and Dissertations
  • Book and Movie Reviews, Analytical Papers
  • Homework Assignments; Multiple-Choice Test Taking; Math and Science Problem Sets
  • Abstract, Annotated Bibliographies
  • College Admissions and Scholarship Essays; Personal Statements
  • Proofreading, Editing, Re-Writing
  • Theses; Dissertations
  • Resumes, CV’s, Cover Letters
  • Grant Writing; Research Proposals
  • Business Plans and Proposals
  • Product Research and Reviews
  • Web Design and Content
  • Copywriting, Content Marketing
  • Blogging, Article Writing
  • Social Media Profiles and Promotions

Are you adept at SEO practices?

Yes. Again, our copywriting department has SEO experts who understand all of the strategies to be utilized for SEO campaigns.

Do you take orders with really tight deadlines?

Yes we do. We have writers who are familiar with great resources for topics in their fields and who can put together an essay or research paper pretty quickly.

What types of writing do you do for business professionals?

We prepare business plans and proposals, reports with PowerPoints and other graphics, white papers, press releases and news articles, etc.

Will I get a Ph.D. in my field for help with my dissertation?


What kinds of services does your customer support department offer?

These great people hand all customer questions, issues, or problems. This department is open 24 hours a day, every day of the year, and you can reach them by email, live chat or telephone.

How We Operate

How are orders placed?

Use the convenient order form on our site or contact customer support. They are available around the clock to help you.


Do I need to fill in all of the fields on the order form?

We urge you to do this. The more Use the convenient order form on our site or contact customer support. They are available around the clock to help you. The more information we have about your order, the better and faster we will be able to fulfill it. If your writer does not have enough detail, s/he will have to contact you and that will waste valuable time. If there is not a field for information you need to provide, contact customer support.


What happens if I need to add more to the order or change it after I have submitted it?

Let us know as soon as possible if there are any order changes. If a writer has already been assigned and begun, you can contact the writer directly through your individual account portal. If the changes are significant, there may be an additional charge.

What if I have to cancel my order?

We make this process as easy as possible. If no writer has been assigned, you will receive a full refund. If a writer has already been assigned and has begun the work, your refund amount will be pro-rated based upon the amount of work already completed.

What if I am not happy with the final draft?

We will take all revisions requests and complete them promptly. If your request does not change the original order, the revisions are free. If the request does change the original request, however, there may be an additional charge. Please review our Revisions Policy on this site.

How are payments made?

We operate just like any online retailer with a secure third party processor. You may use a credit/debit card, e-check, wire transfer or PayPal.

How are orders delivered once they are finished?

Your finished product is uploaded to your personal account, and you may open it and review it there. We notify you by email that it is waiting for your review. Or, you may request delivery to your email. It will not be in a form for you to download, however, until you approve it.

Privacy and Security – You Probably Have Questions

How is my identity protected?

You must provide certain information when you order writing from us. This includes your name, email address and phone number. This information is used only so that we may contact you, if we have questions or needs for clarifications. Your information is protected on firewalled-protected servers. In addition to that, we have a strong policy that guarantees we will never share customer information with any third party – no exceptions. You will also have to provide information if you make payments by credit/debit card or e-check. This information is encrypted and goes to a third-party processors with SSL certification, the same processor that many large online retailers use. We have never had an issue of customer information being compromised in any way.

Must I reveal that I have used Papers Board to instructors?

No, you do not have to reveal your use of our service to anyone!

If I use you to write my college admissions essay, will it be kept confidential?

Of course it will. We do not reveal any customer information to anyone, every.

If I use your services to write blog posts or other copywriting, does it then belong exclusively to me?

Yes, all writing that we produce for any customer belongs to that customer. It is wiped from our system.

Plagiarism and Authenticity

I have used other online writing services and then my essay or paper showed up as plagiarized through a scan. Obviously, someone else used it before. Do you re-sell the same papers?

In one word, never. When we create a piece of writing for a customer, we only deliver it one time, to that customer.

Is it plagiarism for me to purchase writing from you?

No, it isn’t. You are not using someone else’s work without their permission. You are submitting a piece of writing that you own – it doesn’t belong to anyone else at all.

What happens if I am accused of plagiarism?

We scan every product with TurnItIn plagiarism detection software. As a result, we have never had an instance of plagiarism. However, if this should ever happen, the customer should provide us with the information from a plagiarism scan and we would investigate it completely.

Our Great Staff – Writers, Customer Support and Quality Assurance

Are your writers really qualified?

All of our writers have degrees – some Bachelor’s, some Master’s, and some PH.D.’s. They present these to us and we verify them. Then they take a comprehensive test in English and in their own content field. They must also submit a piece of writing that we assign. Once all of the activities have been successfully completed, we take that individual on board. All writers are assigned to orders based upon their specific backgrounds and degree areas. You will always have a fully qualified writer.

Can your writers speak and write English properly?

Yes. All of our writers are graduates of English-speaking colleges and universities.

Do you allow communication between customers ad their writers?

Yes, and we actually encourage it. This is how we help ensure that you get exactly what you want.

What is Quality Assurance for?

Before any writing is sent on to a customer, it is reviewed by this department. It is checked for quality of writing, for resource authenticity, for adherence to customer specifications and for plagiarism. Only when it is cleared by this department is it delivered to a customer.

Business Writing Services

Can you publish content on my WordPress platform?

Yes, all we need is access to your site.

Are you able to design and write content marketing products?

Yes, we have an entire team devoted to content marketing for a number of e-commerce entrepreneurs.

Services for Students

For research papers, do you provide title pages, tables of contents, and bibliographies?

Yes, and they are free of charge.

Can your writers use all formats?

Yes, they are all well versed in APA, MLA, Chicago, Harvard, and Turabian styles.

Employment Writing Services

Can you create several difference versions of my resume for different types of companies?

Yes, we certainly can. We have a team of designers and writers who do this all the time.

Are you experienced with writing CV’s?

Yes, we have academicians who create compelling CV’s every day.

Do you write cover letters?

Of course. And we understand that you need different cover letters for each organization to which you will be applying – we customize cover letters that will be engaging and relate specifically to each position.

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